Return-Path: Received: from localhost (mail.hmuna.com [127.0.0.1]) by mail.hmuna.com (Postfix) with ESMTP id 6F1F63EA09 for ; Sat, 1 Aug 2020 02:14:42 +0900 (JST) Authentication-Results: mail.hmuna.com; dkim=pass (2048-bit key; unprotected) header.d=mailchimpapp.net header.i=noreply=alwaysonlinewireless.com@mailchimpapp.net header.b=vCbJZyLQ; dkim-atps=neutral X-Virus-Scanned: Debian amavisd-new at mail.hmuna.com X-Spam-Flag: NO X-Spam-Score: 0.001 X-Spam-Level: X-Spam-Status: No, score=0.001 tagged_above=-9999 required=6.31 tests=[DKIMWL_WL_MED=-0.001, DKIM_SIGNED=0.1, DKIM_VALID=-0.1, HEADER_FROM_DIFFERENT_DOMAINS=0.001, HTML_MESSAGE=0.001, MIME_QP_LONG_LINE=0.001, NO_RECEIVED=-0.001, NO_RELAYS=-0.001, URIBL_BLOCKED=0.001] autolearn=ham autolearn_force=no Authentication-Results: ip-172-31-26-13.ap-northeast-1.compute.internal (amavisd-new); dkim=pass (2048-bit key) header.d=mailchimpapp.net Received: from mail.hmuna.com ([127.0.0.1]) by localhost (ip-172-31-26-13.ap-northeast-1.compute.internal [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id RJrUH4vdfVya for ; Sat, 1 Aug 2020 02:14:38 +0900 (JST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mailchimpapp.net; s=k2; t=1596215673; i=noreply=3Dalwaysonlinewireless.com@mailchimpapp.net; bh=8Zbopl0mEoPo/G975RtTmIMd4BeD3GJPD79Ta8cKdlc=; h=Subject:From:Reply-To:To:Date:Message-ID:List-ID:List-Unsubscribe: Content-Type:MIME-Version; b=vCbJZyLQU0vuulDzRFic9CqP0mgCf6orIzjLYv7bw07qz6YhR8kgv6RacEtIHogy/ HmybpL4Lzi3eme0PJQvS9773tU/dJLsZQor6fH0c5+D1V0kBFHOtneoK8VAlv9eUJk a2ZW3QVujE6jkLT49nkDB0CxJ+csvFC6vF/pI7VZ3/E4KAQaRTbX1PZSeSQSvyMPsV jAn5FFRSyi+goSkKPWbt+XbysvNmDbbsPRIJsJl5B1Padqdh+6DOYaIoSFgf6f1vHK QX2jSMpBBweLTBiNi8Ermo8ygxzW04SM9epAqtoBDXcROUuaMA/Tk22oBcSVSAnnPB h1+eady5ztDZg== Subject: =?utf-8?Q?AOW=20Says=20Goodbye?= From: =?utf-8?Q?AlwaysOnline=20Wireless?= Reply-To: =?utf-8?Q?AlwaysOnline=20Wireless?= To: Date: Fri, 31 Jul 2020 17:14:20 +0000 Message-ID: X-Campaign: mailchimpbd8d81c747f2fcfd08e34a32a.2861b827f1 X-campaignid: mailchimpbd8d81c747f2fcfd08e34a32a.2861b827f1 X-Report-Abuse: Please report abuse for this campaign here: https://mailchimp.com/contact/abuse/?u=bd8d81c747f2fcfd08e34a32a&id=2861b827f1&e=ad2a567eaa X-MC-User: bd8d81c747f2fcfd08e34a32a Feedback-ID: 443901:443901.2844262:us1:mc List-ID: bd8d81c747f2fcfd08e34a32amc list X-Accounttype: pd List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click Content-Type: multipart/alternative; boundary="_----------=_MCPart_214957830" MIME-Version: 1.0 This is a multi-part message in MIME format --_----------=_MCPart_214957830 Content-Type: text/plain; charset="utf-8"; format="fixed" Content-Transfer-Encoding: quoted-printable https://alwaysonlinewireless.us1.list-manage.com/track/click?u=3Dbd8d81c74= 7f2fcfd08e34a32a&id=3D3eb8b5cc61&e=3Dad2a567eaa Dear Valued Customer=2C We regret to inform you that AlwaysOnline Wireless will cease operations o= n August 31=2C 2020. We apologize to everyone who has relied on our service for international t= ravel. Our mission has always been to provide travellers with flexible and= affordable connectivity on the go. We are incredibly proud of everything we=E2=80=99ve built and every custom= er we=E2=80=99ve helped. It has been an honour to be a part of your journe= ys. The decision to discontinue our service was not one we came to lightly. Ha= ving made that difficult choice=2C our focus is now on supporting our cust= omers and team members through the transition. We would like to thank every customer and partner who worked with us or us= ed our services over the years. We are truly grateful for all of your supp= ort. We wish you all the best and happy travels in the future. Sincerely=2C The AOW Team Important Dates August 5=2C 2020 We will be permanently suspending all plan sales on August 5=2C 2020. You= will not be able to purchase an AOW plan for your Data SIM or iPad with A= pple SIM after this date. August 31=2C 2020 We will be deactivating all SIM cards and terminating all wireless service= s on August 31=2C 2020. When this happens=2C you will no longer be able to= use AOW to get service of any kind. If you still need service after this= date=2C you will need to find an alternate provider. Frequently Asked Questions What will happen to my AOW Data SIM? On August 31=2C 2020=2C we will be permanently deactivating all AOW SIM Ca= rds. You will not be able to use your SIM after this date. Will I still be able to use AOW on my iPad with Apple SIM? We will be discontinuing the AOW service for Apple SIM on August 5=2C 2020= =2E You will not be able to use AOW to get service on your iPad after this d= ate. Where can I find other service providers for my iPad with Apple SIM? You can find a list of alternate providers on iPad with Apple SIM here: Le= arn more > (https://alwaysonlinewireless.us1.list-manage.com/track/click?u= =3Dbd8d81c747f2fcfd08e34a32a&id=3Dc79dfdb9fc&e=3Dad2a567eaa) What will happen to my current plan or future-dated service? We are terminating all services on August 31=2C 2020. If you have an activ= e plan or future-dated service starting after this date=2C we will automat= ically cancel your service and refund you for the unused portion of your p= lan. You will receive a confirmation email once your refund has been proce= ssed. Learn more > (https://alwaysonlinewireless.us1.list-manage.com/track= /click?u=3Dbd8d81c747f2fcfd08e34a32a&id=3D00ccdc147b&e=3Dad2a567eaa) I have a SIM that I haven=E2=80=99t activated. Can I get a refund? If you purchased a SIM card that you have not activated=2C you may submit= a refund request. To request a refund=2C please click this link and fill= out the request form before August 31=2C 2020. Request a SIM refund > (ht= tps://alwaysonlinewireless.us1.list-manage.com/track/click?u=3Dbd8d81c747f= 2fcfd08e34a32a&id=3Deda7cd6278&e=3Dad2a567eaa) What happens to the store credit on my account? If you currently have a store credit balance on your account=2C you may su= bmit a store credit reimbursement request. To request reimbursement=2C ple= ase click this link and fill out the request form before August 31=2C 2020= =2E Request store credit reimbursement > (https://alwaysonlinewireless.us1.l= ist-manage.com/track/click?u=3Dbd8d81c747f2fcfd08e34a32a&id=3D2fb7b96a82&e= =3Dad2a567eaa) Have more questions? If you have any further questions=2C please email us via this link. Contac= t us > (mailto:help@alwaysonlinewireless.com) =C2=A9 2020 Roam Mobility Holdings Inc. All Rights Reserved. AlwaysOnline Wireless is a trademark of Roam Mobility Holdings Inc. 96 Mowat Avenue=2C Toronto=2C ON=2C M6K 3M1=2C Canada This email was sent to public_mail@hmuna.com. This email contains important information about AlwaysOnline Wireless. You= are receiving this email because you are an AOW customer or you opted in= to receive service updates. Unsubscribe from this list (https://alwaysonlinewireless.us1.list-manage.c= om/unsubscribe?u=3Dbd8d81c747f2fcfd08e34a32a&id=3Db853bd3c4b&e=3Dad2a567eaa&= c=3D2861b827f1) . Update subscription preferences (https://alwaysonlinewir= eless.us1.list-manage.com/profile?u=3Dbd8d81c747f2fcfd08e34a32a&id=3Db853b= d3c4b&e=3Dad2a567eaa) . AlwaysOnline Wireless 96 Mowat Avenue Toronto=2C ON M6K 3M1 Canada --_----------=_MCPart_214957830 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable AOW Says Goodbye
=C2=A0
3D"AlwaysOnline
Dear Valued Customer=2C
We regret to inform you that AlwaysOnline Wire= less will cease operations on August 31=2C 2020.

We apologize to everyone who has relied on our= service for international travel. Our mission has always been to provide= travellers with flexible and affordable connectivity on the go.

We are incredibly proud of everything we=E2=80= =99ve built and every customer we=E2=80=99ve helped. It has been an honour= to be a part of your journeys.

The decision to discontinue our service was no= t one we came to lightly. Having made that difficult choice=2C our focus i= s now on supporting our customers and team members through the transition.

We would like to thank every customer and part= ner who worked with us or used our services over the years. We are truly g= rateful for all of your support.

We wish you all the best and happy travels in= the future.

Sincerely=2C
The AOW Team
Important Dates

August 5=2C 2020
We will be permanently suspending all pl= an sales on August 5=2C 2020. You will not be able to purchase an AOW plan= for your Data SIM or iPad with Apple SIM after this date.

August 31=2C 2020
We will be deactivating all SIM cards an= d terminating all wireless services on August 31=2C 2020. When this happen= s=2C you will no longer be able to use AOW to get service of any kind. If= you still need service after this date=2C you will need to find an altern= ate provider.
Frequently Asked Questions

What will happen to my AOW D= ata SIM?
On August 31=2C 2020=2C we will be permanently deactivating all= AOW SIM Cards. You will not be able to use your SIM after this date.

Will I still be able to use= AOW on my iPad with Apple SIM?
We will be discontinuing the AOW service= for Apple SIM on August 5=2C= 2020. You will not be able to use AOW to get service on your iPad= after this date.

Where can I find other servi= ce providers for my iPad with Apple SIM?
You can find a list of alternate provide= rs on iPad with Apple SIM here: Learn more >

What will happen to my curre= nt plan or future-dated service?
We are terminating all services on August 31=2C 2020. If you ha= ve an active plan or future-dated service starting after this date=2C we w= ill automatically cancel your service and refund you for the unused portio= n of your plan. You will receive a confirmation email once your refund has= been processed. Learn= more >

I have a SIM that I haven=E2= =80=99t activated. Can I get a refund?
If you purchased a SIM card that you hav= e not activated=2C you may submit a refund request. To request a refund=2C= please click this link and fill out the request form before August 31=2C 2020. Request a SIM refund >

What happens to the store cr= edit on my account?
If you currently have a store credit bal= ance on your account=2C you may submit a store credit reimbursement reques= t. To request reimbursement=2C please click this link and fill out the req= uest form before August 31=2C= 2020. Request s= tore credit reimbursement >

Have more questions?
If you have any further questions=2C ple= ase email us via this link. Contact= us >
=C2=A9 2020 Roam Mobility Holdings Inc. All Ri= ghts Reserved.
AlwaysOnline Wireless is a trademark of Roam M= obility Holdings Inc.
96 Mowat Avenue=2C Toronto=2C ON=2C M6K 3M1=2C= Canada

This email was sent to public_mail@hmuna.com.
This email contains important information about AlwaysO= nline Wireless. You are receiving this email because you are an AOW custom= er or you opted in to receive service updates.
= Unsubscribe from this list. Update subscription preferences.=

AlwaysOnline Wireless
96 Mowat Avenue
Toronto=2C ON M6K 3M1
Canada

Ad= d us to your address book
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